Description of the job and the company
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Description of the Role
Taozi E-Commerce Co. Ltd. in Islamabad is hiring a Customer Service Specialist full-time on-site. On a daily basis, the Customer Service Specialist will be in charge of offering customer assistance, guaranteeing client pleasure, upholding phone etiquette, and providing outstanding customer service.
Qualifications include: • proficiency in phone etiquette; • strong emphasis on customer experience; • excellent interpersonal and communication skills; • problem-solving and conflict resolution abilities; • attention to detail and organisational skills; • e-commerce customer service experience is a plus; • proficiency in customer support and customer service; • ability to ensure customer satisfaction; • proficiency in 30WPM typing speed;